To help you identify and protect yourself against investment scams, we have outlined some steps to help keep you safe. Please do not hesitate to Contact us if you have any enquiries.

For additional scam-related advice and information, visit http://www.scamalert.sg or call the National Crime Prevention Council’s anti-scam helpline at 1800 722 6688.

We will never ask for your log in credentials or any personal information outside of the official communication channel. Do NOT click on any unknown or suspicious-looking links, open or download attachments.

Fraudulent emails might contain poor grammar, awkward sentence structure or spelling errors, inaccurate logos or email addresses.

Our official communication channel:

• Telephone calls. You can verify incoming calls by requesting a follow-up email to the email address registered with your Penguin Securities’ account.
• Official email address. Our official email address will typically look like: XXX@penguinsecurities.sg.
• Chat channel

Note: We will communicate with you regarding funding instructions and transactions related matters only through our official channels.

All clients to register for the two-factor authentication (2FA). 2FA helps you further secure your account to minimise the risk of your account being compromised.

• Secure your personal email account registered with Penguin Securities by enabling at least 2FA, using a strong password, and updating it regularly.
• Use unique, strong passwords for each platform to reduce the risk of account compromise in the event of a breach.
• Longer passwords offer better protection. Aim for complexity by combining uppercase and lowercase letters, numbers, and special characters.
• Avoid using personal information or easily guessed patterns (e.g., keyboard sequences) in your passwords.
• Do not store login credentials in web browsers, as this increases vulnerability to malware and phishing attacks.
• Only enter login credentials on trusted platforms. Never input your credentials on unfamiliar or suspicious websites.

Please only refer to the funding instructions provided via our official communication channel.

The Financial Institution Representatives Register (FIRR) is not a list of MAS employees. This register is a public record of representatives appointed by financial institutions who conduct regulated activities under the Securities and Futures Act and provide financial advisory services under the Financial Advisers Act – it is not a list of MAS employees.